FAQs
Exams
Yes, you are able to take exams using a Mac.
You may not take your exam using Safari, you are required to use Google Chrome to take any exams!
You may not take your exam using Safari, you are required to use Google Chrome to take any exams!
No, You are not able to take Exams on any mobile device.
To take a HALO° Exam you must have access to a laptop or a personal computer with a webcam
To take a HALO° Exam you must have access to a laptop or a personal computer with a webcam
After completing your Exam, you may notice that your camera is unable to upload any video of your testing environment.
If you are using HALO° Exams from a vessel with unreliable Bandwidth / Internet Connection, this is most likely the issue and waiting for a steady internet connection may be the only option.
Please visit the Support Page if you have any other questions!
If you are using HALO° Exams from a vessel with unreliable Bandwidth / Internet Connection, this is most likely the issue and waiting for a steady internet connection may be the only option.
Please visit the Support Page if you have any other questions!
HALO° Exams is not accessible through Safari or Firefox.
We recommend that you use Google Chrome for the best possible HALO° Exams experience.
We recommend that you use Google Chrome for the best possible HALO° Exams experience.
After failing the 3rd attempt of your Exam, you must pay the specified retake fee that is stated inside of the Exam Description.
To pay this fee, please contact registration@northeastmaritime.com and they will guide you through this process.
Once this fee is paid, you will be granted three separate attempts for your specified Exam.
To pay this fee, please contact registration@northeastmaritime.com and they will guide you through this process.
Once this fee is paid, you will be granted three separate attempts for your specified Exam.
If you are experiencing this alert message when originally trying to access HALO° Exams, Google Chrome may not have access to your Camera and your Microphone.
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Navigate to the top right-hand corner of your browser, click on the three dots and inside the dropdown menu go to Settings.
❮Click on the Security and privacy tab on the left-hand side and scroll to the "permissions" section.
❮Inside of this section click on Camera and check the box "Sites can ask to use your camera" and make sure you have your camera selected at the top of this page. Now we must do the same with the Microphone tab to be given access to begin your exam.
Certificate of Completion
Upon exam completion, your exam is submitted to an authorized HALO° Exams auditor.
The auditor is notified about the exam attempt and a review is performed.
This process usually takes about 1-2 hours. You will receive a notification when your exam attempt is approved or disapproved.
The auditor is notified about the exam attempt and a review is performed.
This process usually takes about 1-2 hours. You will receive a notification when your exam attempt is approved or disapproved.
For any questions regarding your certificate of completion, please contact registration@northeastmaritime.com or call +1 508-992-4025.