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How can we help?

Need technical support or have a general support question? Click on the button below to contact one of our support team members.

Preparing For Your Exam

Quiet Environment

Before entering your exam, you will need to make sure you are in a proper test-taking environment. Try your best to find a place where you are able to focus on your exam.

Reference Materials

Make sure you have all of the needed materials for your exam. You can read the Exam Description for what is allowed within your exam.

Clear Testing Space

Make sure that your desk is clear and clean. Only water or other beverages in clear containers with no labels are permitted during the exam.

Proper Dresswear

While taking your exam, a Shirt/T-shirt and pants are mandatory. Any kind of headgear (hat) is not permitted, unless having permission from a HALO Administrator.

Reading Exam Rules

Please read the exam rules carefully prior to starting your exam. You will learn everything your need to know about what will occur during your exam and you can always email us with any questions.

Have any questions?

Visit our FAQs page to read about any extra questions you may have.

Support Availability

Technical support and assistance are available to help guide you with any difficulty accessing or taking your exam. We are available via phone +1 508-992-4025 from Mon-Fri 8am to 5pm EST. You can always email us at and we will get back to you within 1 business day.

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Getting Started

To make sure you are prepared to take your exam, you will need to have the following:

HALO° Account

Camera + Microphone

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